Babylon Rotana

Baghdad, Iraq

Explore Our Courses

Leadership - Directors and the Board Skills

 21 Hours
This instructor-led, live training in Iraq (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills. By the end of this training, participants will be able to:
  • Understand the key responsibilities and legal duties of a director.
  • Develop effective governance structures and boardroom dynamics.
  • Enhance strategic decision-making and risk management capabilities.
  • Improve communication, leadership, and ethical decision-making at the board level.
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Boardroom Best Practices from Around the World

 7 Hours
Global turmoil, business disruptions and pandemics have not only turned business standards upside down, but forcibly reshaped how boards govern those organizations.  Here is what directors must know today to be effective.  Best-practice tips and tools (meetings, info, agendas, committees, structure, etc.) that boards around the world use to do a better job, with less effort, leaving more time for high-value boardwork.
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Corporate Ownership and Accountability

 7 Hours
Ownership and accountability are crucial in organizational management. Ownership involves taking responsibility and initiative for tasks, while accountability means being answerable for the outcomes. These principles are essential as they promote a culture of responsibility and reliability, leading to improved performance, effective problem-solving, and alignment with organizational goals.
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Secrets of Boardroom Leadership

 7 Hours
The governance of any enterprise is only as good as its board of directors… and that board is only as effective as its chairman.  Yet the board leadership role is not only the most crucial for board effectiveness – it’s also the one with the least training and support.  Board leaders and chief executives too often battle over power.  Here are the secrets of the world’s best board leaders, the “in the boardroom” leadership tricks of long-time board pros.
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Managing Service Quality and Customer Satisfaction

 35 Hours
Customers have always been the lifeblood of any business. However, the rise of the internet and social media has transformed the business landscape, eroding traditional competitive advantages and placing Customer Experience at the heart of strategic success. In today’s market, Customer Experience is the last sustainable battleground for differentiation. To thrive in this evolving environment, businesses must leverage the right skills, tools, and techniques to keep the customer experience at the core of their value proposition. The ultimate strategic goal is to understand what customers perceive as quality and consistently deliver it in a cost-effective and reliable way.
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Welcome to the Boardroom!

 7 Hours
You may be seeking your first board seat. You may have gained a board role, and need to prepare for that first board meeting. A company may want to bring its rising managers and diverse talents up to speed on what they must know for boardroom inclusion and effectiveness. This one-day program will give you all you need to know to be effective, informed and ready the moment you walk through those boardroom doors.
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Upcoming Courses

Managing Service Quality and Customer Satisfaction

2025-05-26 09:30
35 hours
Babylon Rotana

Secrets of Boardroom Leadership

2025-06-09 09:30
7 hours
Babylon Rotana

Welcome to the Boardroom!

2025-06-23 09:30
7 hours
Babylon Rotana

Managing Service Quality and Customer Satisfaction

2025-07-07 09:30
35 hours
Babylon Rotana

Secrets of Boardroom Leadership

2025-07-21 09:30
7 hours
Babylon Rotana

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